Questions & Answers

What is Equinox Kombucha?

Equinox Kombucha is an Organic cultured beverage made by fermenting Green Tea and unrefined Cane Sugar with a Kombucha culture called a SCOBY (symbiotic culture of bacteria & yeast). It's a natural alternative to traditional fizzy drinks but generally has much less sugar. Kombucha is classed as a fermented or cultured beverage and is similar to other foods such as Kefir, Sauerkraut or Sourdough as it requires a starter culture to start the fermentation process. For further information on Kombucha please visit our blog post here.

Where can I buy your Kombucha?

You can buy our Kombucha from a number of outlets in the UK including most Waitrose stores. Visit our store finder here to find a stockist near you. If you can’t wait and would like them delivered straight to your door you can order them direct from us by visiting our Online Store here. Don't forget to sign-up to our newsletter to receive a 10% discount on your order!

I have bought some Kombucha from your website, when should I expect it to arrive?

All our orders are sent out on the next working day via Royal Mail and usually arrive 2-3 days after dispatch. When you placed an order you will receive a tracking code via email. For more information please visit our tracking and delivery page here.

What's that thing floating in my drink?

As our Kombucha is raw and unpasteurised, at times a new ‘SCOBY’ (culture) will form in the bottle after the bottling process. This is completely natural and is due to the drink containing live bacteria. This is the part that gives Kombucha its unique flavour and appeal.

It's perfectly safe to consume! 

We understand, not everyone wants to drink this part though so you can pour your Kombucha into a glass through a sieve or simply use a teaspoon to lift it out. If this is not possible just leave the last bit in the bottle.

You say your Kombucha is Organic, but how can I tell?

Not long after we began producing our drinks we began working with the Soil Association. They are the biggest organic governing body in the UK and are very strict on their policies. The Soil Association make sure every bag of ingredients can be traced right back to the farm they were grown on. 

What does Kombucha taste like?

Kombucha is a cultured beverage and so it will always produce a slight variation from batch to batch. We would describe it as a sweet and sour taste. Kombucha produces certain tones of flavour you would not usually associate with other available drinks. The majority of drinks on the market are very sweet in taste so people are usually pleasantly surprised when they first encounter the fermented tones associated with Kombucha. 

Should I shake the bottle?

Although there may be some bits floating in the bottle due to further fermentation we do not recommend you shake your bottle vigorously (if at all). Our Kombucha is fizzy and alive so you may expect to get wet doing this!

Who can drink Kombucha?

Anyone and everyone can enjoy the benefits of Kombucha, however, remember that young ones have smaller bodies so we recommend their servings are also small as well and diluted with water.

I'm pregnant, can I drink Kombucha?

If you are pregnant and feel you would like to drink Kombucha we recommend you seek advice from your doctor or health care provider. 

Does Kombucha contain any alcohol?

Kombucha is a fermented beverage and within the fermentation process alcohol is created. The very small amount of alcohol is not sufficient to catergorise the product as alcoholic as it is 0.5% or less. To put this in to perspective, fruit juices can naturally contain 0.5% alcohol and malt vinegar 0.2%. 

Is your Kombucha free from Gluten?

Yes, we are 100% free from gluten. There are no grains in sight at our facilities! None of our ingredients have fillers or binders so you can be assured that there is nothing hidden in your booch.

Is your Kombucha suitable for Vegans?

Yes, we are suitable for a vegan diet. We do not used any animal or animal based products.

How do I know you're Organic?

We are proudly approved by the Soil Association who are the UK's leading food and farming charity and organic certification body. 

How should I store my Kombucha when it arrives?

We highly recommend that you store your Kombucha in the fridge as this stops the fermentation process from continuing in the bottle. If you cannot fit it all in your fridge at once, then store it in the coolest place you can find in your home. A cellar, shed or garage is ideal, even in the garden in the cooler months.  It's perfectly safe for your Kombucha to be out of the fridge for a few days during transit so don't worry about good bacteria being harmed. 

Please do not store your Kombucha in hot temperatures especially for long periods of time as this will cause further fermentation and pressure to build in the bottle. 

What's the best way to enjoy Equinox Kombucha?

We recommend that you drink our Kombucha chilled, straight from the fridge but it also tastes great at room temperature!

My Question has not been answered.

If you have any further specific questions about our drinks you can find our details on the contact page here.