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Frequently asked questions

Equinox Kombucha is an Organic cultured beverage made by fermenting Green Tea and unrefined Cane Sugar with a Kombucha culture called a SCOBY (symbiotic culture of bacteria & yeast). It’s a natural alternative to traditional fizzy drinks but generally has much less sugar.

Kombucha is classed as a fermented or cultured beverage and is similar to other foods such as Kefir, Sauerkraut or Sourdough as it requires a starter culture to start the fermentation process. For further information on Kombucha please visit our blog post here.

Our kombucha is fermented which means it can be sensitive to temperature, so it’s best kept refrigerated. It tastes great chilled too. 

The fridge is the best place to store your kombucha to prevent the fermentation process from continuing in the bottle. Do not store your Kombucha in warm temperatures especially for long periods of time as this will cause further fermentation, spoilage of flavour and potentially cause pressure to build in the bottle.

It’s perfectly safe for your Kombucha to be out of the fridge for a few days during transit so don’t worry about good bacteria being harmed. 

A tiny amount. Most of the caffeine is naturally removed by the fermentation process leaving 2.7mg per 100ml of kombucha which equates to 7.43mg per 275ml bottle. For comparison, 275ml of green tea contains around 40mg and the same amount of coffee around 110mg

There are no hard and fast rules here but we recommend you take the nutritional content into consideration to suit your diet. We at Equinox HQ tend to have 1 or 2 a day!

Each flavour varies slightly but on average the sugar content is around 3gs per 100ml. All of the sucrose is broken down into fructose and glucose during the fermentation process.

Around 15kcal per 100ml (40 kcal per bottle), please refer to the individual flavour for precise calorific content.

No, our factory and drinks are 100% free from gluten. None of our ingredients have fillers or binders so you can be assured that there is nothing hidden in your booch. What you see on the label is exactly what’s inside.

Kombucha is a fermented beverage and within the fermentation process alcohol is created. The very small amount of alcohol is not sufficient to categorise the product as alcoholic as it is 0.5% or less. To put this into perspective, fruit juices can naturally contain 0.5% alcohol and malt vinegar 0.2%

If you are pregnant and feel you would like to drink Kombucha we recommend you seek advice from your GP or health care provider with any changes to your diet. Please be aware that some kombuchas on the market are high in alcohol content.

Yes however we do recommend that you dilute kombucha for young children and start them off with smaller servings.

Yes, we are suitable for a vegan diet.

We are proudly certified Organic by the Soil Association who are the UK’s leading food and farming charity and organic certification body. The Soil Association ensure every ingredient we use can be traced right back to the farm they were grown on.

We recommend that you drink our Kombucha chilled, straight from the fridge but it also tastes great at room temperature. Our kombucha can also be used in smoothies, cocktails & mocktails or as a mixer…even in a salad dressings and baking! (see our blog for tons of recipe suggestions).

Please store your Kombucha in the fridge as this prevents the fermentation process from continuing in the bottle. If you cannot fit it all in your fridge at once, then store it in the coolest place you can find in your home. A cellar, shed or garage is ideal, even in the garden in the cooler months. It’s perfectly safe for your Kombucha to be out of the fridge for a few days during transit so don’t worry about good bacteria being harmed. Please do not store your Kombucha in hot temperatures especially for long periods of time as this will cause further fermentation and pressure to build in the bottle.

Anyone and everyone can enjoy the benefits of Kombucha, however, remember that young ones have smaller bodies so we recommend their servings are also small as well and diluted with water.

As our Kombucha is raw and unpasteurised, at times a new ‘SCOBY’ (culture) will form in the bottle after the bottling process. This is completely natural and is due to the drink containing live bacteria. This is the part that gives Kombucha its unique flavour and appeal. It’s perfectly safe to consume!

We understand, not everyone wants to drink this part though so you can pour your Kombucha into a glass through a sieve or simply use a teaspoon to lift it out. If this is not possible just leave the last bit in the bottle.

You can buy our Kombucha from a number of outlets in the UK including most Waitrose stores. Visit our store finder here to find a stockist near you. If you can’t wait and would like them delivered straight to your door you can order them direct from us by visiting our Online Store here. Don’t forget to sign-up to our newsletter to receive a 10% discount on your first order!

All our orders are sent out ASAP via DHL and usually arrive the next day if someone is home to receive the delivery. You will receive an email with details of how you tell DHL if you’ll be out and make alternative arrangements for your parcel. For more information please visit our tracking and delivery page here.


Fancy a healthier soft drink? Why not create your own pack of any flavour combinations or one of our multipacks.


Find out how making the UK’s favourite Kombucha makes a difference. Read more